The following online privacy policy is to protect and secure the personal information you provide to our organization online.

Awareness
Cochrane Pregnancy Care Centre (CPCC) provides this online policy to make sure you are aware of our security practices and to inform you of the way your information is collected and used. We also provide you with the opportunity to remove your name from our mailing list if you desire to do so.

Information We Collect
There are two different ways in which we collect information from visitors on our website:

• From persons interested in requesting information or materials from our organization

• From our online donations

The online information that we collect includes name, address, city, province, postal code, telephone number, e-mail address, and, in the case of online giving, the credit card number and expiration date. In order to continuously improve your service and tailor our subsequent communications to you, we may also ask you to provide us with enough information regarding your demographics, comments, professional interests, and contact preferences.

How is the Information Used?
CPCC uses your information to understand your needs with the aim of providing you better service. We may use your information to complete a transaction or issue you an income tax receipt for a donation. If you so desire, we may also use this information to update you on the projects and activities of the organization. Credit card numbers are used only for donation or payment processing and are not retained for any other purposes. We also provide you the opportunity to remove your name from our mailing list if you desire to do so. Please review the corresponding section of this privacy policy below.

No Sharing of Personal Information
CPCC never sells, rents, leases, or exchanges your personal information with other organizations. The identity of all who contact us through this website will be kept confidential. Use of personal information will be limited to the internal purposes of CPCC and only to further the activities and purposes of the organization.

Security
CPCC is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. CPCC uses Internet Encryption Software. This protocol is used when collecting or transferring sensitive data such as credit card information. Any information you enter is encrypted at your browser, sent over the public internet in encrypted form, and then decrypted at our server. Once we receive your credit card information, it is accessible only to a small number of trusted CPCC staff who have been trained in processing this information.

Questions and Complaints?
If you have a question or concern about any collection, use or disclosure of personal information by CPCC, or about a request for access to your own personal information, please contact us.  

Email And Texting Standards
The purpose of the e-mail and texting functions are to assist you in requesting an appointment to personally visit this centre or to help you identify another service that may be more conveniently located for you. If you would like to make an appointment to visit our centre, please contact us. For your protection we strongly discourage you from sharing personal details about your situation over the internet. When you visit CPCC, a client support worker will be available to personally discuss your situation in a confidential setting. In granting us permission to reply to your e-mail, text, or request for a phone call, please consider the confidentiality of any reply that you may receive. If you are giving permission for us to call you, will there be anyone else who may be present to receive that phone call? Does anyone else have direct access to your e-mail or text? If there are special confidentiality concerns we need to be aware of in responding, please let us know so we may be sensitive to your needs.